To send a parcel within Northern Cyprus (TRNC), you create the shipment on the Hızlı O website or in the iOS and Android app. You enter the recipient and address and confirm payment by virtual POS, a payment link or cash on delivery. A courier collects the parcel from you or from a point you name. Parcels travel by scooter courier, large and heavy shipments by panel van. You follow the shipment live on the web and in the app. At handover a Photo Delivery Record, GPS location and timestamp are added to the record, and a signature or delivery code is taken where required. An invoice is issued for every order. Returns are handled within the TRNC only. Hızlı O does not deliver food or hot meal orders.
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Step by step: how to send a parcel
Create the shipment on the website or in the app. Businesses can also use the quote form.
Enter the recipient and address and confirm payment.
A courier collects the parcel from you or from a point you name.
At handover a Photo Delivery Record, GPS and timestamp are taken and an invoice is issued.
How do you track a shipment?
You follow the shipment live on the website or in the iOS and Android app. Every delivery is recorded with GPS and a timestamp, and the Photo Delivery Record is added to the order at handover.
Location data is used only during an active delivery. For help with tracking, call our head office line or message us on WhatsApp.
What can we carry?
Parcels and boxes are sent with tracking and an invoice. Large and heavy shipments travel by panel van. The list of items we cannot carry is in the terms of use.
We do not deliver food or hot meal orders and we do not provide armored vehicles, armed escort or convoy services. There is no cold-chain service and no cold room in the warehouse. We do not offer video proof of delivery: the proof is a photo, location and timestamp.
Shipments coming in from or going out of the TRNC
With Import (İthal Et) we run delivery and tracking of your imported goods inside the TRNC. With Export (İhraç Et) we run delivery of goods you export up to the point of departure.
Customs documents and any steps that depend on the type of goods should be discussed with our head office line before you order.
When can you reach us?
We are open Monday to Friday 08:00 to 18:00 and Saturday 09:00 to 14:00. We are closed on Sunday. Times are Northern Cyprus time.
Phone: +90 548 878 31 31. Our head office is at 2. Etap OSB, 15. Sokak No.1, Alayköy, Nicosia (Lefkoşa).
Sending and tracking: short answers
How do I send a parcel in Northern Cyprus?
Create the shipment on the website or in the app, enter the recipient and address and confirm payment. A courier collects the parcel from you or from a point you name.
How do I track my shipment?
Follow it live on the website or in the iOS and Android app. At handover a Photo Delivery Record, GPS location and timestamp are added to the order.
What is the proof of delivery?
A Photo Delivery Record, GPS location and a timestamp. A signature or delivery code is added where required.
Do you issue invoices?
Yes. An invoice is issued for every order.
How do I pay?
At the time of the order by virtual POS or payment link. Cash on delivery is also available.
Do you deliver parcels coming from Türkiye inside the TRNC?
With Import (İthal Et) we run delivery and tracking of your imported goods inside the TRNC. Talk to our head office line before you order about customs documents and any other steps.
Which areas do you deliver to?
The service area list is being confirmed, so we do not publish a fixed list. Tell us your address and we will send the delivery plan.